Appointments

Our doctors prefer to see their own patients to give good continuity of care but you may consult any of them. Appointments can be made by calling in at the Medical Centre of by telephoning 01628 810242. A routine appointment is 10 minutes. If you think your problem is going to take longer, please ask for a 20 minute appointment. Please make it clear whether an appointment is required for more than one member of your family. This will assist in preparing patient records for the consultations and allocating the appropriate amount of time.

Urgent Appointment

Urgent cases will always be seen as soon as possible. Our doctors will see urgent cases at the end of normal surgery, but we ask that you are certain that your problem or condition warrants an urgent appointment before you ask for one.

Chaperones

If a doctor or nurse needs to examine you and you would like to be chaperoned, please mention this before the examination.

Do you need to see a doctor?

Please consider whether your problem or condition could be handled effectively by one of the other heathcare professionals in the practice, for example, the practice nurses or health visitors.

General Medical Surgeries

	Monday		Tuesday		Wednesday		Thursday		Friday
	AM	PM	AM	PM	AM	PM	AM	PM	AM	PM
Dr Southgate			8-00-11.00	3-30-5.30	Admin		8-30-11.00	3-30-5.30	8-30-11.00	3-30-5.30
Dr Birdi	8-30-11.00		8-00-11.00		9.00-11.00		Admin		8.30-11.00	3-30-5.30
Dr Roberts	8-30-11.00	3.30-5.30	PBC	PBC	9-00-11.00	3.30-5.30	PBC	3.30-5.30	Admin
Dr Scothorne			8.30-11.00	1.30-3.30	9.30-11.00		8.30-11.00
Dr Hayter	8.30-11.00	Admin	8.30-11.00				8.30-11.00	3.20-4.20
Dr Sealy	8.30-11.00	3.30-5.30	8.30-11.00	3.30-5.30	9.00-11.00	3.30-5.30	8.30-11.00	Admin	8.30-11.00
Nurses	8.30-11.30	2.30-4.30	8.30-11.30	2.00-4.--	8.30-11.30	2.00-4.00	8.30-11.30	2.00-4.00	8.30-11.30	2.00-4.00

When the surgery is closed, please call 01628 524646, and you will be automatically re-directed to the Out of Hours Service. If you need urgent advice, a doctor is always 'on call' out of surgery hours, from 6.30pm to 8.30 am, Monday to Friday and all weekend.

In order to be referred to another healthcare professional a patient will usually need to see a GP first. This allows a review of the medical condition in the context of their medical history and discussion of treatment and referral options. There are exceptions, for example a patient may self refer to a private physio or chiropractic.

After an emergency admission it is often helpful to see a GP afterwards to review the condition, address any queries, review medications. This is not always necessary if the condition has been dealt with or has resolved.